we ordered beautiful feather and other outfits from this company last year - we were being promised delivery by July, then August, then.....in January they said that the costumes were at last completed and we would be advised of a tracking number as soon as they are sent off -needless to say, till today this has not yet happened!
I want to know whether anyone has gone though the same experience with them, we checked with other folks in Australia, who were being supplied by them - probably a good friend of their there, because we were assured of excellent products and great service! It is such a disappointment and all our other chinese suppliers have been wonderful!
can we contact anyone in the local government in Hangzhou to report this fraudulent transaction and that it may be investigated. It is a size-able amount and we really want to take recourse - they have an amazing array of products on their website and it is possible many other people are getting caught in the same way.
can anyone help?